Your Voice At Mwananchi Credit LTD

Anonymous Whistle-blower Platform

Your Voice At Mwananchi Credit LTD

Anonymous Whistle-blower Platform

What is Your Voice All ABout?

Your voice platform is where users channel their complaints and issues of concern to the Mwananchi Credit Leadership. The platform is here to improve the relationship between Mwananchi Credit and its customers. The complaints issued will be handled ethically, ensuring the confidentiality of the complainant. All information is kept undisclosed with absolute confidence!

What is Your Voice All ABout?

Your voice platform is where users channel their complaints and issues of concern to the Mwananchi Credit Leadership. The platform is here to improve the relationship between Mwananchi Credit and its customers. The complaints issued will be handled ethically, ensuring the confidentiality of the complainant. All information is kept undisclosed with absolute confidence!

Details Of Mwananchi Credit Officer Involved


Malpractice details


Whistleblower’s Details (Optional)


Frequently Ask Quections (FAQs)

Upon receiving the disclosure, it will be analyzed, and, if necessary, an investigation will be initiated. A report on the findings will be submitted, and appropriate action will be made in consultation with the board. Where the complainant requests information about the outcome of the investigation, a follow-up is conducted to keep them informed.

All complaints received through your voice platform will indeed be processed with high confidentially standards. Mwananchi Credit LTD will take every endeavor to safeguard the complainants' anonymity. While every reasonable attempt is made to restore the typical anonymity of the issue, it could be essential in the inquiry to reveal the source of something like the complaints to the person or people to whom the allegations pertain. If an unusual scenario arises, it'll also be addressed with the complainant through the Company's management team.